Return & Refund Policy
At Thestackbar , each piece is thoughtfully designed and carefully packed to ensure it reaches you in perfect condition.
No Returns Policy
We do not offer returns or refunds once an order has been delivered. All purchases made on our website are considered final.
Damaged or Incorrect Items
We take quality seriously. In the rare case that you receive:
a damaged product
a defective item
or the wrong product
Please contact us within 48 hours of delivery at thestackbarr@gmail.com with:
your order number
clear images/videos of the issue
Once reviewed, we will offer a replacement or store credit, depending on the situation.
Eligibility for Replacement
To qualify for a replacement:
The item must be unused and in original packaging
The issue must be reported within 48 hours of delivery
Proof (images/videos) must be provided
Items sent back without prior approval will not be accepted.
Non-Eligible Cases
We do not accept complaints or requests for:
Minor color variations (due to lighting/screen differences)
Change of mind after purchase
Size/fit preferences
Normal wear and tear
Exchanges
We currently do not offer exchanges
If you wish to purchase a different item, we recommend placing a new order.
Contact Us
For any concerns, feel free to reach out:
📩 thestackbarr@gmail.com
By placing an order with THESTACKBAR, you agree to this policy.